Returns & Exchanges

At REMEDY, we stand behind the efficacy of our skincare. If you are not completely satisfied with your purchase, we offer a hassle-free return process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Ensure the product is in its original packaging. Print the prepaid shipping label provided via email and securely attach it to your parcel.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location. We recommend keeping your tracking receipt for peace of mind.

• 4.
  Receive Your Refund

  Once our laboratory team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.